FAQ

  • How do I refill?
    Since most commercial perfume bottles are finished with a crimping seal, a simple way to refill a perfume is by spritzing until a refill bottle is filled. However, if you want an easier option, you may remove a sprayer part of the perfume and replace it with a refill chip. If the sprayer part cannot be removed, you may use a funnel or syringe to refill.
  • After placing an order, how long does it take to be shipped?
    The shipping timeline depends on the order volume and our inventory, but our principle is to dispatch your order on the day the order is received. If the order is a customized item, it usually takes about two weeks after a final sample is confirmed.
  • How will it be packaged?
    Our default packing unit is 10 of the same model and color in an OPP plastic bag. If you have a special packaging request, please let us know the requirements on a separate note.
  • Can I put handmade perfume, herb, or oils?
    Oil-based or other highly concentrated natural products are less stable than alcohol-based products. In addition to their nature of being easily contaminated, they may chemically react with spray parts, leading to spillage, distortion, or breakage of pump parts. Thus, we recommend using alcohol-based products only.
  • What is the material of your packaging?
    The most commonly used packaging material for perfume is glass because glass is very stable in storing liquid for an extended period. Plus, it is an environmentally-friendly option as the material is nature-derived and doesn't produce endocrine-disrupting chemicals (EDC). Compared to plastic or other synthetic resins that chemically reacts with perfume, it is the most stable form.

    ※ "Other packaging" category includes PP, PET made packagings.